Print.ads

Server Description:PaperCut server

Testing procedure:
1. Check if admin/user interfaces are up: admin and user. (Single Sign-On coming winter break 2019)

2. Send a test-job to a PaperCut-managed printer as a known-to-PaperCut user. Check the queue to ensure that it is processed.

Priority level: This print server is a high priority and should be brought back up ASAP.

Contact person:Dave/Sande

OS : Windows 2012 R2 x64 (changed 12/13/2016)

Network Info:

Installed applications/roles:

PaperCut MF 19.1.5 (build 52403), primary application server, with:
- CBORD DataXchange payment gateway 19.0.123?
- PaperCut LPD service 19.1.5
- PaperCut Mobility Print service 1.0.2463 (self-upgrades), and
- 89 Canon MEAP (embedded software) device licenses (papercut.jar 1.3.0-1.5.0),
  will be upgraded to PaperCut Gen3+ (pc-meap-gen3.jar 1.0) winter 2019-20
- PaperCut MF server and port requirements
Management interface: https://print.ads.carleton.edu:9192/admin
/wiki/spaces/itskb/pages/26123917 files: *.properties and *.conf in directories under "%ProgramFiles%\PaperCut MF"
(last known good versions as *.bak in same locations)
Canon Driver Information Assist Service (DIAS), from the full (not INF) Canon driver installation

Sidewinder firewall exceptions:

Local firewall:

Vendor contact information:

Reseller: ACDI http://www.acd-inc.com, but supported via EOJohnson http://eojohnson.com
Support ID: PS184384-4901 (maintenance expires June 13. 2020)
Customer ref #: C-HC978M

Backup/restore notes:

Special privileges assigned:

Installation Notes:

User sync:
- Primary source-Active Directory
- Secondary source-LDAP
Shared accounts: created manually
Database migrated to sqlserver1-2016.ads.carleton.edu, name PaperCut; ODBC read-only access available
Installed print services (LPD and IPP) which also installs IIS
Enabling SSL
- Installed per instructions at-http://www.papercut.com/kb/Main/ImportCertificateFromIIS
Associated servers: webprint3.ads.carleton.edu, webprint4.ads.carleton.edu
(64-bit Windows 10 v1903, running pc-web-print.exe version 100.16.0.1495-17C6280)

Troubleshooting Notes: