The introductory article on patch management can be found here.

The K1000 is only for Carleton-owned computers.
You must be ON CAMPUS to log into the K1000 or connected via the VPN

Please contact the ITS HelpDesk if you would like help using the K1000.
You can reach them at x 5999 or by email at: helpdesk@carleton.edu

The K1000 receives security patches which are then delivered to campus computers. Feature related patches and upgrades are not available as Kpatches.

What patches are delivered by the K1000?

The K1000 delivers security-based patches for the following applications:

Click here to expand...

7-Zip (Windows)
ABViewer (Windows)
Adobe AIR
Adobe Acrobat
Adobe Digital Editions
Adobe Reader
Adobe Flash Player (on Windows, ActiveX and plugin)
Apache OpenOffice (macOS)
Apple iCloud (Windows)
Apple iTunes (Windows)
Audacity
Box Sync (Windows)
Camtasia
CCleaner (Windows)
CDBurnerXP (Windows)
Citrix Receiver (Windows)
DatabaseSpy (Windows)
DiffDog (Windows)
Dropbox (Windows)
Evernote
Fetch (macOS)
FileZilla Client (Windows)
Foxit Reader and PhantomPDF (Windows)
Gimp
Google Chrome
Google Earth (Windows)
GoToMeeting (Windows)
HipChat (macOS)
ImgBurn (Windows)
Inkscape
join.me (Windows)
KeePass Password Safe (Windows)
LibreOffice
Microsoft Office (Mac)
MindManager (Windows)
Mozilla Firefox (consumer version)
Mozilla Firefox ESR (Windows only)
Notepad++ (Windows)
Opera
Oracle Java (Java Runtime Engine, or JRE)
Paint.NET (Windows)
PDFCreator (Windows)
Pidgin (Windows)
Putty (Windows)
Python 3 (macOS)
RealPlayer (Windows)
RealVNC (Windows)
RingCentral Meetings (Windows)
SeaMonkey
Skype for Business (macOS)
Slack (macOS)
SnagIt (Windows)
TeamViewer
Thunderbird
TightVNC (Windows)
TortoiseSVN (Windows)
UltraVNC (Windows)
VideoLAN VLC media player
VMWare Fusion (macOS)
VMWare Horizon Client (macOS)
VMWare Tools (Windows)
VMWare Player (Windows)
VMWare Workstation (Windows)
WinRAR (Windows)
WinSCP (Windows)
WinZip Courier (Windows)
WireShark(Windows)
Zoom Meetings (Windows)

When are patches delivered by the K1000?

When software vendors release patches, KACE tests them before making them available to the K1000. This provides more levels of review to catch any potential problems. The K1000 downloads new patch signatures and patch package files for selected operating systems nightly. Then, Carleton computers use the available patches based on the patch schedule to which each computer is assigned. KPatching has two different phases

Detect which patches a computer needs
Deploy patches to a computer

KPatch Schedule	Detect Phase	Deploy Phase	Reboot
Monday End Of Day	M 5 p.m.	immediately after detect, runs until finished	automatically
Tuesday Common Time	M 12:05 p.m.	Tu 12:05 p.m. -12:35 p.m.	prompt user
Thursday Common Time	W 12:05 p.m.	Tr 12:05 p.m. - 12:35 p.m.	prompt user
Thursday End Of Day	Tr 5 p.m.	immediately after detect, runs until finished	automatically
Friday Convo		F 11:00 a.m. - 11:30 a.m.	prompt user
Next Check-in	F 6 p.m. or the next time a computer connects	Tr 11:05 or the next time a computer connects, ends 90 minutes later	prompt user

What do I see when the patch schedule steps run?

When a patch schedule Detect only step runs, nothing is displayed.

The patch schedule Deploy step has these characteristics:

When starting, the K1000 displays an OK/Snooze choice to you for 15 minutes, then proceeds if there was no response.
- If you choose Snooze, the K1000 waits 5 minutes and asks again.
The K1000 displays a Patching in Progress message continuously until this step is completed.
- Some applications (e.g., web browsers) will not patch successfully if the application is running at the time the patching is attempted, so during close any Web browsers you are not actively using.
If a reboot is needed, the K1000 displays a Reboot prompt to you for 5 minutes, and re-prompts every hour (unless reboot is set to automatically).

Which patch schedule should I choose?

It depends on when the computer (or VM or booting operating system) is active and on the campus network, and whether you want patching to compete with your trying to get other work done. In general, if you don't want to be interrupted, choose an EndOfDay schedule Before you leave that day, close all open applications, and leave your computer powered on, not in sleep mode, and connected to the campus network.

If you take your laptop computer home most nights, choose instead a schedule that runs during the day at a time when you may be away from your desk (e.g., Convo, CommonTime).

If your laptop computer is seldom on campus at all, choose the NextCheckIn schedule which will try to run every time you are back on the campus network if you miss the scheduled times. But NextCheckIn can be very annoying, so choose it only if none of the other schedules works for you.

How do I tell if my machine is on a patch schedule?

Visit the K1000 user portal in your web browser
Log in with your Carleton username and password
Click the My Computer tab
Scroll down the page to the Activities section
Click on the Labels link
If you have a Label beginning with PatchSelf, your machine is on a patch schedule
1. Note: If you have a VM, multiple Operating Systems, or multiple computers, you'll need to repeat this process from each VM/OS/computer

How do I join a Kpatch schedule?

Visit the K1000 user portal in your web browser
Log in with your Carleton username and password
Click the Software Library tab
In the Search field, type Patch and click Search, or scroll down the page until you see the entries beginning with Patch Schedule:
Click on the desired Patch Schedule. (If the Patch Schedule you want does not appear in the list, contact the ITS HelpDesk x5999.)
Read the Installation Instructions and click Install Now
1. Note: If you have a VM, multiple Operating Systems, or multiple computers, you'll need to repeat this process from each VM/OS/computer

What if my software is already up-to-date?

K1000 patch management should not reinstall patches that are already applied, nor should it downgrade your applications.

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