Print.ads

Server Description:PaperCut server

Testing procedure:
1. Check if admin/user interfaces are up:admin and user.

2. Send a test-job to a PaperCut-managed printer as a known-to-PaperCut user. Check the queue to ensure that it is processed.

Priority level: This print server is a high priority and should be brought back up ASAP.

Contact person:Dave/Sande

OS : Windows 2012 R2 x64 (changed 12/13/2016)

Network Info:

Installed applications/roles:

PaperCut MF 18.2.2 (build 44706), primary application server, with:
- CBORD payment gateway 18.2.2,
- PaperCut LPD service 18.2.2,
- PaperCut Mobility Print 1.0.1909 (self-upgrades), and
- 105 Canon MEAP (embedded software) device licenses (papercut.jar 1.3.0 (mostly) for C5550, 1.4.0 for 6555)
Management interface:https://print.ads.carleton.edu:9192/admin
/wiki/spaces/itskb/pages/26123917 files: *.properties in directories under "%ProgramFiles%\PaperCut MF"
Canon Driver Information Assist Service (DIAS), from the full (not INF) Canon driver installation

Sidewinder firewall exceptions:

Local firewall:

Vendor contact information:

Reseller: ACDI http://www.acd-inc.com, but supported via EOJohnson http://eojohnson.com
Support ID: PS134139-4571
Customer ref #: C-HC978M

Backup/restore notes:

Special privileges assigned:

Installation Notes:

User sync:
- Primary source-Active Directory
- Secondary source-LDAP
Shared accounts: created manually
Database migrated to sqlserver1.ads.carleton.edu, name PaperCut; ODBC read-only access available
Installed print services (LPD and IPP) which also installs IIS
Enabling SSL
- Installed per instructions at-http://www.papercut.com/kb/Main/ImportCertificateFromIIS
Associated servers: webprint1.ads.carleton.edu, webprint2.ads.carleton.edu (still 32-bit version 17.4.2)

Troubleshooting Notes: