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Table of Cotents

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Overview

The ITS Helpdesk supplies supports and maintains several public, non-departmental labs. These are different from departmental labs in that they do not belong to any specific department or group a number of public lab spaces across campus. These differ from departmental lab spaces in that their use is not restricted to people associated with or taking classes with a particular academic department (e.g. Geology, Biology, Learning & Teaching Center). Rather, the ITS helpdesk is completely responsible for their upkeep. While the helpdesk supports all users and machines across campus, it only supplies (with paper, toner, etc.) labs on this list.

Here is a complete list of refreshing computers, including their software

Note that "refreshing" computers are the ones that get wiped clean after each logout.  Most, but not all of the listed computers are in generally accessible labs). 

Public labs are open for anyone on campus to use. Spaces that are also designated as Classroom Labs may be reserved for classes by the Registrar's office during weekdays, but are available to all at any other time.


Include Page
ContactHelpdesk
ContactHelpdesk

List of Labs

The ITS helpdesk supports 14 lab spaces, and a few additional machines. These labs are comprised of refreshing dual-boot machines, meaning they provide both mac OS and Windows, and any changes are removed on logout or restart.

CMC


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Equipment in Public Labs

Computers installed in public labs are configured to be "refreshing" computers, which simply means that, upon logout or restart, they remove any changes made during a particular login session and revert to their original configuration. This has several benefits for a shared use environment such as a public computer lab: it preserves privacy by eliminating any possible personal data, browser history, etc.; it guarantees a clean, functional environment for the next person to use the machine; it offers protection against accidental malware infections.

The computers installed in most public lab spaces are dual-boot iMacs, which means that the offer both MacOS and Windows operating systems. As of summer 2022, however, this is changing due to hardware changes in Apple's equipment (the move from Intel based processors to their own Silicon processors eliminates the ability to run Windows on the hardware). As equipment ages out in these spaces, ITS will consider how the equipment is replaced.

Finally, public lab computers offer a great many software applications in order to support our students in their class work across the curriculum. No one lab has every piece of software available on campus (with over 250 applications in use across the curriculum, this just isn't a practical possibility), but appropriate software is installed in targetted spaces (e.g. Chemistry software installed in Anders 327 next to the Chemistry department).

Here is a complete list of refreshing computers, including their software


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List of Labs

CMC
  • CMC 102 - Classroom Lab
  • CMC 109 - Collaboration Space
  • CMC 110 - iMac lab (Classroom Lab)
Library
LDC
Weitz Center

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Additional Machines and Spaces
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additional
additional
  • Smart Board on 4th Libe (and Mac Pro)
  • Silver Screen Blue Corner on 3rd Libe (and Mac Pro)
  • Microfiche & Microfilm Stations on 4th Libe
  • Assistive Technology Machines

Maintenance

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