Table of Contents
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Carleton no longer owns licenses for the Disconnected Scanning module. This technology was purchased as a fix to issues that were encountered with scanning stations that would throw a Kofax 75 error. Now in a pure Windows share, windows client/server environment where all scanning elements are either bound to the domain, or are using the App Server (Unity or Web client), the Kofax 75 error is no longer surfacing. The Disconnected Scanning licenses we once owned were traded in for regular scanning licenses.
OnBase Disconnected Scanning is a module that allows users to scan batches locally, and upload those batches to the OnBase system. We are anticipating this will help to eliminate the dreaded Error #75 that has plagued our system for the past year.
Disconnected Scanning uses the Application Server to upload the batches, and eliminates the needed for the OnBase Client on those machines where Disconnected Scanning has been implemented.
Installation
Disconnected Scanning is part of the Hyland Client Components software package, and requires separate licensing. Contact ITS for installation and licensing help.
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Setting | Value |
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Local disk group | This is the local disk location for the batches before they are uploaded. If this is a shared workstation, the folder needs to be available to all users who will be doing disconnected scanning. Consider placing it at the top of C:, such as C:\OnBase_Disconnected_Scanning. |
Server location | https://onbase.carleton.edu/AppServer/Service.asmx |
Data source | Leave as <default> for server default. |
Launching
For normal operations, log in to the client using a "Local" login:
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Launching as administrator needs to be done the first time for each user, and may need to be done again for each user if configuration changes are made on the server that affect scanning, such as changes to document types.
In the above visuals, note that rather than an OnBase admin account (adminlalacroix) you should be logging on as the Windows administrator and using the users's credentials to log in to OnBase.
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After configuration changes are made, ITS staff will need to reset the OnBase Application Server for the changes to become available to Disconnected Scanning. Resetting the application server disconnects all connected users, making this an after-hours activity. So the basic steps are:
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Uploading batches
It is important to understand that batches will not be available to other users until they have been uploaded to the server. Please be sure to upload any or all batches before completing your shift for the day.
Using Disconnected Scanning
For those users familiar with scanning documents into OnBase, the interface is very similar. However, does not provide an interface for retrieving documents.
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Use the check boxes to pick which particular batches you want to upload.
Additional documentation
The Disconnected Scanning Module Reference Guide (MRG) is available on the Hyland Community website (https://www.hyland.com/community/). ITS keeps a copy locally as well, and can provide it upon request.
For ITS: Restarting the application server
Whenever there are configuration changes that affect Disconnected Scanning, we will need to restart the application server. This will end all existing sessions, and so you will want to do this after hours. To restart the application server:
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