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Vidyo Installation Guide

For a video tutorial, visit this link link

Windows Platform Installation Guide

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After Vidyo successfully launches, the login screen will appear. From there you can type in your login information into the login window; which includes VidyoPortal, Username, and Password.

Attending a Meeting without an Account:

If you don’t have a Vidyo account , but are attending a Vidyo conference, you can ask or should have received a link to the room. To get into the conference simply follow click on the link you received. That link should then that was sent to you from the presenter.  That link will take you to the virtual conference room; be sure to have the VidyoDesktop Client open in order to connect to the room. 

Macintosh Platform Installation Guide 

  1. To install Vidyo, first type into the URL: main.vidyo.com hit enter to continue to the website. 
  2. You’ll reach a page similar to the page below, you’ll also notice that there are also downloading instructions provided on the page.
  3. To install Vidyo on your device, go to your desktop and find the drive icon that says ‘VidyoDesktop Install’ and open it. From there a window will pop up and inside that window there will be the installer. Run that installer by double clicking on it.  
  4. A warning prompt will appear asking you if you want to continue with the installation, click ‘Open’ 
  5. Before the software installs, a terms and conditions page will appear, press ‘Agree’ to continue.
  6. A completion prompt and warning prompt will appear after the installation has completed. Click ‘OK’ on the completion prompt and ‘Open’ on the warning prompt to launch the application.
  7. The program will launch and you can enter in login information. This concludes the installation phase.

 

Logging In as a Guest

If you do not have login information but are to join a conference, you may have received a link to the conference room. Follow that link and it should direct you to the correct Vidyo room. Be sure to have the VidyoDesktop Client open in order for it to run.

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