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Computers, Phones, Support, and More
The following articles provide information on the types of technology that you will most likely make use of, or need to bring with you , in order to be as successful as possible at Carleton. This includes tech you'll need for academic work, and some notes about personal equipment for the residential side of things. There's also some guidance on the type of computer you'll want to consider. Finally, if you have any questions, the ITS Helpdesk is here to help.
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Overview of personal technology options and considerations. |
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Purchasing a Personal Computer Some general advice and recommendations for buying a personal computer for use at Carleton. |
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Your one stop shop for all technology related questions on campus. |
Repairs and Preventative Maintenance
Sometimes, things go wrong. Technology fails, accidents happen, the ever-innovative malware makes its way on to your computer. This is all a normal part of the technology world (even if it is sometimes frustrating). We have resources to help you with all of these things and more, including for the following most common issues.
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An overview of the ITS HelpDesk free Drop-Off repair service for students, offered by the ITS Helpdesk. |
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A brief Malware - or malicious software - is sadly still quite prevalent in the online world. This article includes an overview of malware and how to avoid it. |
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PhishingA little information about phishing.. Phishing is also a very common practice, and catches a lot of people unawares every year. This article tells you how to report it, and links out to a more detailed article by our Information Security Office. |
Carleton Network Resources
We live in a connected world, and when we can't connect, we tend to get a little twitchy. The articles linked below will give you overview of the network environment at Carleton, and what you can expect in terms of connectivity for all your devices. Or, if you plan to access Carleton resources from off-campus, we have information on connecting to our network via VPN.
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Overview of network connectivity on campus, including info on wireless. |
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Instructions on connecting various types of devices to the wireless network on campus. |
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VPN: Off-Campus Access to Carleton Networked Resources Instructions on how to connect securely to Carleton's network resources from off-campus via VPN. |
Other Carleton Resources
There are a couple of systems that you'll likely spend a lot of time in at Carleton, and these are linked below. One largely for academic work, the other mostly on the administrative side of things. And the, of course, we have our Computer User Covenant, which basically is just a reminder on how to be a good technology citizen while you're on campus and using Carleton's technology resources.
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Carleton's Course Management System. |
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Carleton's new business management system, which is gradually replacing The Hub. |
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Academic Computer User Covenant A link to your academic computing covenant. |