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The version of the Unity Client that is current is version 17.0 [17.0.0.45045] as of 8/25/2017.

As of 8/25/2017, the "thick" client version is no longer distributed.Contact Russ Bauer for more information.

OnBase is sold in modules, of which we have only a few. Here is the manufacturer Web site. The Web site requires an account to login to access support documents, including user manuals.

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The OnBase Client hardware requirements are so low that any college-owned computer purchased and setup in the last four years should qualify.

The traditional OnBase "thick" Client requires these software components:

  • the Microsoft .NET Framework 4.5.1 (Full), or a later version (update via Windows Update or WSUS);
  • the Microsoft Visual C++ 2013 x86 (32- bit) Redistributable (update via Windows Update or WSUS);
  • a 32-bit System ODBC DSN (Data Source Name), as created in the 32-bit ODBC Administrator.

That first component is part of every Carleton build of Windows 7 and later, and there is an installer available in the /wiki/spaces/TAR/pages/26444085 . The last two have been added to the KBOX installer for the OnBase Client. There is also an optional Virtual Print Driver component, which has been added to the KBOX installer.

The OnBase database (ODBC) connection works only from Windows computers joined into the ADS domain, and only when the user is logged into such computers with an AD-based login (e.g., ADS\snissen); in addition, the ADS\its account does not seem to work. Therefore, the OnBase Client will only work on ADS-joined computers when using an ADS login that is not its.

The OnBase Client is expected to work with Microsoft Office versions 2010 and 2013.

The new OnBase Unity Client requires these software components:

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This is administrative software not used in labs or classrooms. It is installed on all PCs in the ITS Training Room.

Rollout

On Friday, August 25, 2017, the OnBase servers were upgraded to version 17, and new Unity client 17 (17.0.0.45) was rolled out to computers that had any old Unity or "thick" client. Compatibility with .NET Framework 4.7 has not been tested, and since many other applications are reporting problems, the upgrade will not be offered through our campus WSUS server.

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  1. Log in to the KBOX user portal.
  2. Click on the Software Library tab
  3. Click on the link to "Install Hyland OnBase Client" or "Install Hyland Unity Client"
  4. Click Install Now
  5. There will be a cmd.exe window and a series of dialog boxes with progress bars.
    1. If the cmd.exe window goes away relatively quickly, the workstation may need to have the .NET Framework 4 installed first.
    2. The cmd.exe window will say "ignore errors until further notice", and then several errors will pop up as it attempts to uninstall all old clients.
    3. It will then say "errors are relevant again", but there will be one error that comes up virtually immediately that is very much like the previous errors. This one error is safe to ignore.
  6. You may or may not be presented with a dialog box about installing the Hyland Virtual Printer Driver. If prompted, install the driver. (If you are prompted, the VPDcertificate trick did not work.)
  7. When the installation is finished the cmd.exe window will disappear and the OnBase Client or Unity Client shortcut will appear on the Programs menu and desktop.
  8. Launch the OnBase or Unity client. It should launch without a login screen, using the context of the current Windows login. If an OnBase login screen is displayed, you probably tried launching it from a shortcut you created previously, so delete that old shortcut.

Here /wiki/spaces/itskb/pages/26120653 is the ITS restricted installation information.

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