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The "thick" client version on most machines is version 13.0 SP2 [13.0.2.667]. It will be upgraded to version 15.0 SP1 [15.0.1.84] after 8/2124/2015.

The version of the Unity Client that is current is 13.0 SP3 [13.0.3.297]. It will be upgraded to version 15.0 SP1 [15.0.1.84] on 8/21/2015.

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On Friday, August 21, 2015, the OnBase servers will be upgraded to version 15, and a new Unity client 15 (15.0.1.84) will be rolled out to computers that had the version 13 Unity client. Then, the next week, a new "thick" client 15 (15.0.1.84) will be rolled out to computers that had the version 13 thick client. As of 8/03/15, those counts were 82 and 143, respectively. Both require the Microsoft .NET Framework 4.5.1 or later, which is just a Service Pack 1 applied to the version 4.5 installation via Windows Update, so all computers should already have it.

Users wishing to install the Unity client themselves (rather than letting the K1000 do it) may use the KBOX user portal to choose "Install Hyland Unity Client [15.0.1.84]" anytime after (TBD)8/21/2015. Users wishing to install the "thick" client themselves (rather than letting the K1000 do it) may use the KBOX user portal to uninstall the current version, then choose "Install Hyland OnBase Client [15.0.1.84]" anytime after (TBD)8/21/2015.

Installation Instructions

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Info

OnBase also requires the Microsoft .NET Framework 4 Client Profile.5.1 (Full), which may not be present on the oldest workstations on campus. The .NET Framework 4 installer is also on the KBOX user portal if you discover you need to install it as well. Then normal Windows Updates from our campus WSUS server will upgrade it to version 4.5.1 or later.

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  1. Log in to the KBOX user portal.
  2. Click on the Software Library tab
  3. Click on the link to "Install Hyland OnBase Client" or "Install Hyland Unity Client"
  4. Click Install Now
  5. There will be a cmd.exe window and a series of dialog boxes with progress bars.
    1. If the cmd.exe window goes away relatively quickly, the workstation may need to have the .NET Framework 4 installed first.
    2. The cmd.exe window will say "ignore errors until further notice", and then several errors will pop up as it attempts to uninstall the old client.
    3. It will then say "errors are relevant again", but there will be one error that comes up virtually immediately that is very much like the previous errors. This one error is safe to ignore.
  6. You may or may not be presented with a dialog box about installing the Hyland Virtual Printer Driver. If prompted, install the driver. (If you are prompted, the VPDcertificate trick did not work.)
  7. When the installation is finished the cmd.exe window will disappear and the OnBase Client or Unity Client shortcut will appear on the Programs menu and desktop.
  8. Launch the OnBase or Unity client. It should launch without a login screen, using the context of the current Windows login. If an OnBase login screen is displayed, you probably tried launching it from a shortcut you created previously, so delete that old shortcut.

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