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The "thick" client version on most machines is version 13.0 SP2 [13.0.2.667]. It will be upgraded to version 15.0 SP1 [15.0.1.84] after 8/21/2015.

The version of the Unity Client that is current is 13.0 SP2 SP3 [13.0.23.226], but is being automatically 297]. It will be upgraded to version 1315.0 SP3 SP1 [1315.0.31.29784] on Monday May 25th8/21/2015.

OnBase is sold in modules, of which we have only a few. Here is the manufacturer Web site. The Web site requires an account to login to access support documents, including user manuals.

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  • the Microsoft .NET Framework 4.5.1 Client Profile (or Full), or a later version;
  • the Microsoft Visual C++ 2010 2013 x86 (32- bit) Redistributable (update via Windows Update or WSUS);
  • a 32-bit System ODBC DSN (Data Source Name), as created in the 32-bit ODBC Administrator.

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  • the Microsoft .NET Framework 4.5.1 Client Profile (or Full), or a later version;.
  • the Microsoft Visual C++ 2010 2013 x86 (32- bit) Redistributable (update via Windows Update or WSUS).

That first component is part of every Carleton build of Windows 7 and later, and there is an installer available in the KBOX user portal . The last has been added to the KBOX installer for the OnBase Unity Client. There is also an optional Virtual Print Driver component, which has been added to the KBOX installer.

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College Owned Equipment

The Hyland OnBase Client 13 and Unity Client 13 installers are available from the KBOX user portal for all users.

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Step by step instructions for installing Hyland OnBase Client 13either client:

  1. Log in to the KBOX user portal.
  2. Click on the Software Library tab
  3. Click on the link to "Install Hyland OnBase Client" or "Install Hyland Unity Client"
  4. Click Install Now
  5. There will be a cmd.exe window and a series of dialog boxes with progress bars.
    1. If the cmd.exe window goes away relatively quickly, the workstation may need to have the .NET Framework 4 installed first.
    2. The cmd.exe window will say "ignore errors until further notice", and then several errors will pop up as it attempts to uninstall the old client.
    3. It will then say "errors are relevant again", but there will be one error that comes up virtually immediately that is very much like the previous errors. This one error is safe to ignore.
  6. You may or may not be presented with a dialog box about installing the Hyland Virtual Printer Driver. If prompted, install the driver.
  7. When the installation is finished the cmd.exe window will disappear and the OnBase Client or Unity Client shortcut will appear on the Programs menu and desktop.
  8. Launch the OnBase or Unity client. It should launch without a login screen, using the context of the current Windows login. If an OnBase login screen is displayed, you probably tried launching it from a shortcut you created previously, so delete that old shortcut.

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