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Note: We have found it is very difficult to explain these different patch schedules in writing, so please be patient in reviewing this section, and please call the ITS Helpdesk at x5999 when you have questions.

Here is a list of the different patch schedules each in a different color, and below that is a picture of when the different parts steps (detect or deploy) of each patch schedule runs:

 

 

What do I see when the patch schedule steps run?

Every patch schedule step has these characteristics:

  • When starting, the KBOX displays an OK/Snooze choice to you for 15 minutes, then proceeds if there was no response.
  • If you choose Snooze, the KBOX waits 5 minutes and asks again.
  • The KBOX displays a Patching in Progress message continuously until this step is completed.
  • If a reboot is needed, the KBOX displays a Reboot prompt to you for 5 minutes, and re-prompts every hour (unless auto-reboots).

This table lists the different patch schedules again with more detailed information:

Image Added

Again, we know this information is hard to interpret. Please call the ITS Helpdesk x5999 for help.

Which patch schedule should I choose?

It depends on when the computer (or VM or booting operating system) is active and on the campus network, and whether you want patching to compete with your trying to get other work done. In general, if you don't want to be interrupted, choose an "End of Day" EndOfDay or Overnight schedule, and leave your computer powered on and on connected to the campus network. If you take your laptop computer home most nights, choose instead a schedule that runs during the day at a time when you may be away from your desk (e.g., Convo). If your laptop computer is seldom on campus at all, choose the Next Check In schedule which will try to run every time you are back on the campus network if you miss the scheduled times. But Next Check In can be very annoying, so choose it only if none of the other schedules works for you.

How do I tell if my machine is on a patching schedule?

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