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This service allows a department to get rid of a fax machine and receive incoming faxes through a special department emailbox. To set up this service, complete the questions below. (the Fax Server Setup Form and turn it in to Sue Traxler in ITS (while visiting, via campus mail, or via email). When filling out the form, the department must choose between two options for setting up the service:
- Designate one person in your department to receive and distribute faxes to others by forwarding to the mailbox of each recipient or print out fax and give to recipient. With this option, only the designated person can get the faxes out of the fax emailbox.
- Setup everyone in your department to receive faxes from the fax emailbox. All department members can go into the fax emailbox to retrieve any faxes. In addition, the contact person in your department will also have full rights to this emailbox. A person receiving a fax should forward the fax to their own emailbox and then delete it from the fax emailbox. Please be careful when managing emails in this account through the shared mailbox – everyone needs to be able to delete their own faxes, and so everyone has admin privileges on this share and will be capable of reading or deleting any email contained within it.
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- You will receive an email in the next day or two inviting you to share the new fax mailbox. Open this email in Zimbra and click "Accept." Outlook users should now follow the instructions in Setting up your Fax mailbox in Outlook.
- You will continue to receive faxes at your old fax machine until Telecom completes their step.
- Dave Flynn will send a follow-up email to the department contact after Telecom has completed their step. At this point, faxes are now being received in your fax mailbox in email. Faxes will now longer be received at your dedicated fax machine. Dave will send a test fax to the new number with a document confirming that this is working.
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