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OnBase Disconnected Scanning is a module that allows users to scan batches locally, and upload those batches to the OnBase system. We are anticipating this will help to eliminate the dreaded Error #75 that has plagued our system for the past year.
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Launching as administrator needs to be done the first time for each user, and may need to be done again for each user if configuration changes are made on the server that affect scanning, such as changes to document types.
In the above visuals, note that rather than an OnBase admin account (adminlalacroix) you should be logging on as the Windows administrator and using the users's credentials to log in to OnBase.
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After configuration changes are made, ITS staff will need to reset the OnBase Application Server for the changes to become available to Disconnected Scanning. Resetting the application server disconnects all connected users, making this an after-hours activity. So the basic steps are:
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Uploading batches
It is important to understand that batches will not be available to other users until they have been uploaded to the server. Please be sure to upload any or all batches before completing your shift for the day.
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