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New: This version 6.6 finally switched from old style Windows .HLP help to the new style .CHM help. There will be in the KBOX user portal a new item with a the name like "PGM Help", visible to all users.
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If this user needs to run PGM, send their username to ???? to be added to the PGMUsers_gs AD group.
If the KBOX user portal item "PGM Help" doesn't make help available inside PGM, try this manual fix: copy the file pgmw32.chm from W:\Windows\PGM6 to C:\windows\help. (Remember, to run PGM at all, you have to have APPS mapped to W:, which MapNetworkDrives.bat does for all users.)