Welcome to the Helpdesk!

The big small

The ITS Helpdesk is  is a centralized support center for all students, staff and faculty on campus.   We fully support Carleton-The Helpdesk provides break/fix technical support for college owned computers, printers, and other hardware; access to network storage, networked printing, and the network itself – both wired and wireless.  For students we support their personally-owned devices including a drop-off repair service for software and some minor hardware issues.  The Helpdesk also supports and maintains related hardware. It also provides support and a limited repair service for students' personally owned devices. The Helpdesk is also the the first point of contact for all other technology related support, including account issues, networking (wired and wireless), cloud storage, as well as the 13 public computer labs and their associated printers across campus.