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titleFAXing Temporarily Unvailable

FAXing for students is currently unavailable, following a change to the phone system that was previously providing this service. We are working on alternatives and will update this page as soon as we have a new / revised system in place.

- ITS Helpdesk


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Overview

FAX is the technology that just won't go away. In fact, a couple of reports from as recently as 2017 indicated that FAXing was on the increase in the US. There are several reasons for this, not least of all the notion that transmitting sensitive information via FAX is more secure, or perhaps more easily secured, than via email. Regardless of the reasons, Carleton students may still be required to send and/or receive documents via FAX. This article explains how they may do that.

If you have any questions on the following information, or about your Carleton account in general, please call the ITS HelpDesk at 507-222-5999 or send email to: helpdesk@carleton.edu


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Sending a FAX via Multi-Function Printer (MFP)

To send a fax using any MFP on campus, use the  "Scan and Send" feature to scan the document and send it. There’s a brief email hop from the MFP to our vendor, where it’s then converted and transmitted as a FAX.

The email address to which a fax should be sent takes the following form:

<phone number> @ rcfax.com

Where <phone number> is the ten-digit number (for US calls). For example: 5075551234@rcfax.com

Please note: you do not need to prepend a 9, as you would when calling from a Carleton phone, and you do not need the country code if you're faxing to a US number. The ten-digit number is sufficient.FAXing is no longer available via the MFP's on campus. We are currently looking in to alternatives in order for FAXing to be made available to students in the near future.


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Receiving a FAX

Student FAX number: 507-237-6899

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