Server Description: PaperCut print/copy/scan management server
...
Installed applications/roles:
- PaperCut MF 1920.0.2 .3 (build 5383654736), primary application server, with:
- Print Provider 103104.130.0.30403339-D1CB05D 84C3D01 running under papercut_svc AD account,
- CBORD DataXchange payment gateway 1920.0.123?150,
- PaperCut LPD service 1.0.308.572615032,
- PaperCut Mobility Print service 1.0.2623 2916 (self-upgrades), and
- 89 Canon MEAP (embedded software) device licenses (papercut gen3+.jar 1.0.1)
- PaperCut MF server requirements
- Management interface: https://print.ads.carleton.edu:9192/admin
- /wiki/spaces/itskb/pages/26123917 files: *.properties and *.conf in directories under "%ProgramFiles%\PaperCut MF"
(last known good versions as *.bak in same locations) - Canon Driver Information Assist Service (DIAS), from the full (not INF) Canon driver installation
...
- Reseller: ACDI http://www.acd-inc.com, but supported via EOJohnson http://eojohnson.com
- Support ID: PS217892-9723 (maintenance expires August 13. 2021)
- Customer ref #: C-HC978M
...
- User sync:
- Primary source-Active Directory
- Secondary source-LDAP
- Shared accounts: created manually
- Database migrated to sqlserver1-2016.ads.carleton.edu, name PaperCut; ODBC read-only access available
- Installed print services (LPD and IPP) which also installs IIS
- Enabling SSL
- Installed per instructions at-http://www.papercut.com/kb/Main/ImportCertificateFromIIS
- Associated servers: webprint3.ads.carleton.edu, webprint4.ads.carleton.edu
(64-bit Windows 10 v1909, running pc-web-print.exe version 103104.130.0.30403339-D1CB05D84C3D01)
Troubleshooting Notes:
- Carlpedia article, /wiki/spaces/itskb/pages/26123603
- All Canon MFDs are registered with DHCP server, but are configured to use their assigned static IP addresses in the 137.22.12.* and 137.22.144.* ranges. This solved the September 2018 problem of MFDs trying to grab the server IP address for themselves when they startup.