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Receiving a
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FAX through email
Fax FAX mailboxes are configured as Google Groups. Google Groups are a special type of email account in Google that behaves like a combination of a mailing list and a shared mailbox. Each Carleton fax FAX number is associated with an email address that corresponds to a Google Group. All incoming faxes FAXes are delivered as messages to the relevant Google Group. Based on the decisions that the owner(s) of that fax FAX number make (see below for details), various people may have access to the Google Group to view and manage incoming faxes directly, and others may receive a copy of each incoming fax FAX message in their own personal GMail account.
This service allows a department to get rid of a fax FAX machine and receive incoming faxes FAXes through a special department emailbox. To set up this service, contact the ITS Helpdesk at x5999 and request assistance configuring a new fax FAX mailbox. You will need to select one of the following options in order to complete the configuration of your fax FAX account:
- Designate one person in your department to receive and distribute faxes FAXes to others by forwarding to the mailbox of each recipient or print out fax FAX and give to recipient. With this option, the designated individual will receive copies of any incoming fax as an email (with a PDF attachment) in their personal GMail inbox. They will also have access to the Google Group to which all fax FAX messages are delivered, which will allow them to add additional individuals to the group and customize various aspects of the group's behavior.
- Setup everyone in your department to receive faxes FAXes from the fax FAX emailbox. All department members can go into the Google Group to retrieve any faxesFAXes. In addition, the contact person in your department will receive a copy of each incoming fax FAX in their personal GMail inbox. Please be careful when managing emails in this account through the Google Group interface – everyone needs to be able to delete their own faxesFAXes, and so everyone has admin privileges on this share and will be capable of reading or deleting any message contained within it.
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Important: by default, it is not possible to send a fax FAX via the RingCentral system from your Carleton email account. We can whitelist specific accounts on-demand to enable this functionality; please call the ITS Helpdesk if you need assistance with this feature.
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Sending a
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FAX using an MFP (or via your own email if you have been whitelisted per the above)
To send a fax FAX using any MFP on campus, use the "Scan and Send" feature to scan the document and send it via email. The email address to which a fax FAX should be sent takes the following form:
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Our vendor, Ring Central, provides a number of articles related to faxing FAXing through their system that may be of interest. They are linked below for reference:
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